Privacy Policy
This Privacy Policy describes how Johnson Healthtech Digital UK Limited (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at retail@johnsonfitness.co.uk or by mail using the details provided below:
Johnson Healthtech Digital UK Limited,
Unit 2, 40.40 Link, Mill End Road, High Wycombe, HP12 4AX
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information”.
Device Information
Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically using cookies, log files, web beacons, tags, or pixels.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
Purpose of collection: To provide products or services to you, process payment information, arrange for shipping, provide invoices and/or order confirmations, and communicate with you.
Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, such as:
- Shopify: To power our online store. See their privacy policy here.
- Google Analytics: For understanding how customers use the Site. Read more here.
Your Rights
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To exercise these rights, contact us using the contact information above.
Cookies
We use cookies to improve your browsing experience and to provide our services. You can control and manage cookies through your browser settings. For more information, visit All About Cookies.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.